1. What materials are your sleep masks and travel neck pillows made from?
Our products are crafted using premium-quality, skin-friendly fabrics, including breathable cotton, plush velvet, and memory foam for ultimate comfort. Specific material details can be found on each product page.
2. Are the sleep masks adjustable?
Yes, our sleep masks feature adjustable straps to ensure a snug and comfortable fit for all head sizes.
3. How do I clean the sleep masks and travel pillows?
Most of our sleep masks and pillow covers are removable and machine washable. Please refer to the care instructions provided with each product for specific cleaning guidelines.
4. Do you offer hypoallergenic options?
Yes, we offer hypoallergenic sleep masks and travel pillows, designed for individuals with sensitive skin or allergies. Look for the “hypoallergenic” tag on the product page.
5. Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary based on your location. You can view the estimated delivery time during checkout.
6. What is your return policy?
We offer a 30-day return policy for unused and undamaged products in their original packaging. If you’re not satisfied with your purchase, contact our customer service team for assistance.
7. Can I place bulk orders for corporate gifts or events?
Absolutely! We provide bulk purchasing options for corporate gifting, events, or special occasions. Contact us at [[email protected]] for a personalized quote.
8. How long does delivery take?
Delivery times depend on your location and the shipping method selected. Typically, orders are processed within 1-2 business days, with delivery taking 5-15 business days for most locations.
9. Do you have eco-friendly products?
Yes, we are committed to sustainability. Some of our products are made with eco-friendly and recyclable materials. Look for the “eco-friendly” label on our product pages.
10. How can I contact customer support?
Our customer support team is available to assist you. Reach out via email at [insert email address] or through our contact form on the website.